Safe Gambling

Protecting players and promoting safe play is central to our approach. As operators of BOF, we are committed to providing a secure, transparent environment where enjoyment is balanced with safeguards and support. Our policies aim to prevent harm, encourage informed decisions, and make help accessible when needed. Through clear tools, responsive support, and ongoing monitoring, we work to ensure that responsible behaviour is reinforced and that anyone who needs assistance can find it quickly and confidentially. Player privacy and data protection are also priorities across our procedures.

Our Responsible Gambling Principles

BOF Responsible Gambling reflects a commitment to transparency, prevention, and support. Policies are designed to prioritise player welfare through clear information, proactive monitoring, and fair treatment. Staff receive training to identify at-risk behaviour and to respond compassionately, while we maintain confidential channels for any concerns raised by players or their representatives.

Tools to Manage Your Play

Deposit Limits

Players can set daily, weekly, or monthly deposit limits to control spending. Limits are adjustable through account settings, and our team is available to help implement or reduce thresholds. We process limit changes promptly and record them to ensure they are respected.

Loss Limits

Loss limits allow users to cap net losses over a set period. These limits are intended to prevent escalation and to promote sustainable play. If a limit is reached, access to wagering features is restricted until the next period or until the player chooses to amend settings within agreed cooling-off rules.

Time-Outs and Session Reminders

Short-term time-outs can be initiated for immediate breaks from activity. Optional session reminders and reality checks are available to help players track duration and take conscious pauses. We encourage use of these tools when play feels prolonged or less controlled than intended.

Self-Exclusion

Longer-term or permanent self-exclusion options are provided for players who need to step away completely. Requests are handled sensitively and implemented across the account, with support to restrict marketing contact. Our team can explain reinstatement procedures and the implications of each exclusion choice.

Recognizing Signs of Problematic Behaviour

Significant changes in mood, borrowing money to continue activity, neglecting responsibilities, or failed attempts to cut back are common indicators of harm. Rapid, repeated losses or hiding activity from others also warrant attention. If these patterns emerge, contacting support and using protective tools should be prioritised.

Staying in Control

Practical steps include setting clear budgets, using deposit and loss limits, scheduling regular breaks, and treating activity as entertainment rather than income. Keeping accurate records and reviewing play history helps maintain perspective. Friends or family can also provide helpful external checks when concerns arise.

Professional Help and Support Organisations

When professional support is needed, we provide information on reputable local helplines, independent treatment services, and international charities that specialise in gambling-related issues. Our support team can supply contact details and guidance on next steps, and we encourage anyone affected to seek confidential professional advice without delay.